faq

FAQ

App

Can I try before I buy?

Absolutely! We offer a 5 day demo package for up to 10 players.

Do I need iPads or tablets?

No. Evaluators can certainly use one if they choose to, but the web based app will work on any mobile device. We do recommend using google chrome instead of safari as it is more stable browsing platform. Google chrome can we downloaded if you are using a non android device.

Do I need to download the app?

No. Our app is web-based and accessible via a web browser. All you need is wifi or a small data package on your device. We do recommend using Google Chrome app ahead of safari or another browsing software!

Who owns the data?

The data is owned by Complete Sports Evaluations Inc. and remains confidential on their own North American based server. The general data captured may be used for analytics and metrics for benchmarking player year and category.
Players personal data such as name, address, email address, phone number, birth month, birth day will not re-used or sold in anyway.

How much data will be used during the evaluation session?

The application is a text based application therefore the data used is very small. There is more data using in 1 min on Facebook or any social media platform then 5 hours of use on the application.

How does billing work?

Sports Evaluations is an annual subscription, and you can cancel anytime. We prefer to take only major credit cards as payment methods. If you cannot pay by credit card, we require full payment upfront by an alternate payment method 1 month prior to using the software.

Is my data secure?

Complete Sports Evaluations Inc captures data that is sport and age category specific data rather then athlete specific. This data helps us identify data driven decisions for a more comprehensive and informed process of evaluating athletes and assessments, which in turn supports our approach to developing athlete-centric complete sport specific recommendations. The information that is captured may also be used for data analysis and research purposes anonymously, with no usage of confidential or identifiable personal information. Stored data at Complete Sports Evaluations Inc is encrypted, and protected both by security technologies, North American based server which is firewall protected and company policies that prevent the unauthorized access of personal data. If you would like to review these policies in detail, please see our Privacy Policy. Your personal information is collected, used, and disclosed in compliance with the United States Personal Information Protection Act (HIPA), which is subject to the independent oversight of the United States Information and Privacy Commissioner.

Do you recommend laptops be used by directors?

Yes. We recommend using a laptop during the check in phase for the category director. A mobile device will work very well as well, but in our experience as things come up such as change of jerseys, marked absent, etc a laptop allows the director to make these changes much faster.

What kind of device can I access the app from?

Any mobile device that has access to the internet through wifi or data package! We do recommend using google chrome for a more robust platform. Either mobile phones or tablets will work on our platform.

Complete Solution

Does your organization do any development camps or private skills sessions for any sports?

No. We do not do any skill or conditioning camps as we strongly believe in a fully neutral and impartial process! We have worked with other organizations that have used camp providers in the past and they have found that an unconscious bias occurs and players can be unfortunately looked at favorably because they have attended one of the development schools or camps. We do offer combine camps for players to be evaluated & Scouted by independent teams from Junior/pro leagues from all different sports!

Who owns the data?

The data is owned by Complete Sports Evaluations Inc. and remains confidential on their own North American based server. The general data captured may be used for analytics and metrics for benchmarking player year and category.
Players personal data such as name, address, email address, phone number, birth month, birth day will not re-used or sold in anyway.

Do you recommend laptops be used by directors?

Yes. We recommend using a laptop during the check in phase for the category director. A mobile device will work very well as well, but in our experience as things come up such as change of jerseys, marked absent, etc a laptop allows the director to make these changes much faster.

Can I use sports evaluations for all players?

Yes of course. Any position on any sport, categories can be created to evaluate that particular player.

Is my data secure?

Complete Sports Evaluations Inc captures data that is sport and age category specific data rather then athlete specific. This data helps us identify data driven decisions for a more comprehensive and informed process of evaluating athletes and assessments, which in turn supports our approach to developing athlete-centric complete sport specific recommendations. The information that is captured may also be used for data analysis and research purposes anonymously, with no usage of confidential or identifiable personal information. Stored data at Complete Sports Evaluations Inc is encrypted, and protected both by security technologies, North American based server which is firewall protected and company policies that prevent the unauthorized access of personal data. If you would like to review these policies in detail, please see our Privacy Policy. Your personal information is collected, used, and disclosed in compliance with the United States Personal Information Protection Act (HIPA), which is subject to the independent oversight of the United States Information and Privacy Commissioner.